Gentrack

Gentrack is a prominent technology provider specializing in solutions for energy and water utilities. With a focus on transforming the operational capabilities of utility companies globally, Gentrack offers a comprehensive suite of products designed to streamline processes from product to profit. The company is recognized for its ability to drive cost efficiencies and innovation within the energy sector, promoting sustainable business practices through advanced technological solutions.

The company’s offerings extend across various sectors, including energy suppliers, water distribution, and energy networks. Gentrack’s solutions are engineered to enhance customer engagement, optimize billing and financial operations, and manage distributed energy resources effectively. At the core of its portfolio is an end-to-end offering that integrates customer management, business data applications, and debt management systems, tailored to meet the unique needs of utility providers.

Gentrack is deeply integrated into the ecosystem of leading utilities worldwide, leveraging a cloud-native platform powered by AWS. This enables rapid prototyping and deployment of innovative solutions, supported by a rich ecosystem of applications. With over 35 years of industry experience, Gentrack has packaged its insights into a utilities best practice library, providing pre-configured customer journeys to facilitate seamless implementation.

Collaborations and partnerships are integral to Gentrack’s strategy. The company has forged alliances with major technology providers like Salesforce, ensuring that its clients benefit from the top-tier CRM and marketing platforms. Gentrack’s cloud management platform further underscores its commitment to cutting-edge technology, enabling utilities to operate efficiently in an increasingly digital landscape.

Gentrack’s technical capabilities are robust, offering a composable architecture that supports innovation and agility. The platform’s integration layer is designed to connect seamlessly with a variety of third-party applications, ensuring that users can leverage existing investments in technology while embracing new capabilities. This flexibility is crucial for utilities aiming to stay ahead in a competitive market.